Help Guide
1.
Frequently Asked Questions
-
Joining Mailshell
-
Signing In
-
Checking Mail
-
Spam Filtering
-
Personal Domains
-
Other
2.
How do I·?
3.
Premium Service
4.
Getting Started
5.
Spam Filtering
6.
Check Mail
7.
Options
8.
Troubleshooting
9.
Contact Us
10.
What's New?
11.
System Status
Frequently Asked Questions
Top 5 Questions
I'm having trouble signing in. What should I do?
How do I delete my Mailshell account?
How do I set up Mailshell to stop spam?
How do I change how I receive my email?
Can I use a desktop client (such as Outlook) to check my email?
Joining Mailshell
What is Mailshell's 30-day money-back guarantee?
Can I change my username once I've registered?
Can I change my personal domain once I've registered?
Signing In
I'm having trouble signing in. What should I do?
Checking Mail
How do I change how I receive my email?
Can I use a desktop client (such as Outlook) to check my email?
My email address has changed and I want to get my email at that address. What do I do?
If I reply to a message received at a forwarding address, will my address still be protected?
Spam Filtering
How do I set up Mailshell to stop spam?
Can I use Mailshell to stop spam coming to my current email address?
Can I use Mailshell to stop unwanted pornographic images?
Personal Domains
If I register a new domain, what happens to my subdomain?
If I already own a domain, can I use Mailshell for my email?
What is a DNS MX record and how do I modify it to use Mailshell for my email?
Other
How do I unsubscribe from a newsletter, service, or other offer?
If I'm not completely satisfied with the Premium Service, how do I take advantage of the 30-day money-back guarantee?
How do I delete my Mailshell account?
What if I have a question that isn't answered here?