Help Guide 1. Frequently Asked Questions 2. How do I·? 3. Premium Service 4. Getting Started 5. Spam Filtering   - Spam Filtering Overview   - Spam Catcher Settings   - Clean Existing Email     -- General Information     -- Managing Accounts     -- Other   - Disposable Email Addresses   - Approved Senders   - Blocked Senders   - Custom Email Filters 6. Check Mail 7. Options 8. Troubleshooting 9. Contact Us 10. What's New? 11. System Status

Clean Existing Email General Information How can I use Mailshell to clean spam from my existing email accounts? Why would I want to use Mailshell to clean my existing email? How many email accounts can I set up to be cleaned? Managing Accounts How do I add a new email account? What's the difference between the basic and advanced setup? How often will new messages be retrieved? What messages will be retrieved? How can I edit the setup information for an email account? When I edit an account, why doesn't my password appear? How can I edit options for an email account like the Spam Catcher strength? How can I disable or enable an email account? How do I know if new messages have been retrieved? How do I delete an email account? Other Is there any way to leave messages on the server after retrieving them? Is there any way to only retrieve unread messages on the server? Why aren't my messages being retrieved properly? One of my accounts was disabled by the system. Why did that happen? If Mailshell can't retrieve messages from my existing address, what else can I do?